About this role
Agent, Non-Gaming Reservations at Melcoresorts. Location: Parañaque, Metro Manila, Philippines. Role: answering calls, processing bookings, upselling rooms Requirements: Handle high-volume calls/emails, process reservations, use Opera/Serenata/Siteminder/OTA Extranets and Microsoft Office, provide guest service, upsell rooms; 1 year reservations/hotel experience preferred; hospitality degree required. Category: Customer Service Seniority: Entry Level Tools: Opera, Serenata, Siteminder, OTA Extranets, Microsoft Excel, Microsoft PowerPoint, Microsoft Word Commitment: Full Time Workplace: Onsite Languages: English