About this role
Agent, Non-Gaming Reservations at Melcoresorts. Location: Manila, National Capital Region, Philippines. Role: answering calls, processing bookings, upselling rooms Requirements: Answer high-volume calls and emails, manage reservations using Opera/Serenata/Siteminder/OTA Extranets, upsell rooms, maintain Forbes service standards; degree in hospitality preferred and ~1 year reservations experience advantageous. Category: Customer Service Seniority: Entry Level Tools: Opera, Serenata, Siteminder, OTA Extranets, Microsoft Excel, Microsoft PowerPoint, Microsoft Word Commitment: Full Time Workplace: Onsite Languages: English