About this role
Agent, Guest Services at Melcoresorts. Location: Parañaque, Metro Manila, Philippines. Role: answering calls, resolving complaints, processing requests Requirements: 1 year BPO or luxury hotel experience, degree in hospitality or equivalent, strong English communication, ability to work a 24/7 rotating roster, and customer service skills. Category: Customer Service Seniority: Entry Level Tools: Opera, Microsoft Excel, Microsoft PowerPoint, Microsoft Word Commitment: Full Time Workplace: Onsite Languages: English