About this role
Customer Service Agent (KDB) at Kone. Location: Arnhem or Ede. Role: supporting customers, dispatching technicians, planning schedules Requirements: Customer-facing role requiring MBO-4 level, Dutch and English fluency, strong communication and planning skills, SAP and MS Office proficiency, service mindset, and residence in the Ede/Arnhem region; customer service experience is a plus. Category: Customer Service Seniority: Entry Level Tools: SAP, KONE Online, Microsoft Word, Microsoft Excel, Microsoft Outlook Commitment: Full Time Workplace: Hybrid Languages: Dutch, English