About this role
Customer Operations Manager - Singtel (786534) at Ericsson. Location: Singapore, Singapore, Singapore. Role: managing operations, leading incidents, driving transformation Requirements: 15+ years in telecommunications, cloud, managed services or customer operations; experience with Tier-1 operators, major-incident management, CXO stakeholder engagement, Cloud Native/Core Networks/IMS/OSS/BSS knowledge, and exposure to AI/AIOps/automation. Category: Business Operations Seniority: Senior Level Tools: AI, Automation, AIOps, Analytics, Observability, Cloud Native, Core Networks, IMS, OSS/BSS Commitment: Full Time Workplace: Onsite Languages: English