About this role
Medline Operator at CAYA Collaborative Care. Location: Hopkinsville, Kentucky, United States. Role: answering calls, triaging calls, documenting contacts Requirements: High school diploma/GED, strong communication and customer service skills, basic computer proficiency, ability to follow protocols and remain calm with distressed callers. Category: Customer Service Seniority: Entry Level Tools: EHR, electronic health record, multi-line phone systems, scheduling software, call management system Commitment: Full Time Workplace: Onsite Languages: English