About this role
Medline Operator (54689) at CAYA Collaborative Care. Location: Hopkinsville, Kentucky, United States. Role: answering calls, triaging calls, documenting contacts Requirements: Answer incoming calls, provide service information, triage crisis calls per protocol, document contacts in EHR, and coordinate routing to clinical teams. Category: Customer Service Seniority: Entry Level Tools: EHR, call management system, scheduling software, multi-line phone system Commitment: Full Time Workplace: Onsite Languages: English