About this role
Customer Operations Manager - Singtel at Ericsson. Location: Singapore. Role: leading incidents, driving resilience, managing performance Requirements: 15+ years in telecommunications, cloud, managed services or customer operations; experience with Tier‑1 operators, major incident management, Cloud Native/Core Networks/IMS/OSS/BSS, AI/AIOps, and executive stakeholder engagement. Category: Business Operations Seniority: Senior Level Tools: AI, Automation, AIOps, Analytics, Cloud Native, Core Networks, IMS, OSS/BSS, Observability Commitment: Full Time Workplace: Onsite Languages: English