About this role
Customer Success Operations Manager at Thumbtack. Location: Makati City, Manila, Philippines. Role: leading managers, analyzing data, improving processes Requirements: 8+ years people leadership with 2+ years managing managers; owned revenue/conversion targets; strong coaching, data analysis, WFM familiarity, process improvement, and cross-functional execution skills. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Remote Languages: English