About this role
Senior IT Officer at A&O Shearman. Location: Singapore. Role: resolving incidents, supporting customers, maintaining infrastructure Requirements: Proven IT support/service-desk experience, customer-facing skills, knowledge of service desk operations, BMC Helix and Microsoft product experience, AV/video conferencing familiarity, ITIL desirable, clear Thai and English communication. Category: Information Technology Seniority: Senior Level Tools: Microsoft Office, BMC Helix (Service Desk), Video Conferencing, Audio Visual Certifications: itil v3 foundation, microsoft accreditation, cisco accreditation Commitment: Full Time Workplace: Hybrid Languages: Thai, English