About this role
Technical Support Supervisor at Ritter Communications. Location: Jonesboro, Arkansas, United States. Role: manage staff, train employees, lead team Requirements: Manage daily helpdesk operations, lead and develop staff, ensure customer satisfaction; 3-5 years tech support; associate degree; travel to customer sites; valid driver's license. Category: Project and Program Management Seniority: Mid Level Tools: Microsoft Windows, Microsoft Office, Networking, Troubleshooting tools, Customer management platforms, OSS, DHCP, Billing systems Commitment: Full Time Workplace: Onsite Languages: English