About this role
Network Support Specialist at Ritter Communications. Location: Jonesboro or Millington or Little Rock. Role: provisioning service, troubleshooting networks, updating records Requirements: Provide operational support for enterprise customers including provisioning, troubleshooting, order fulfillment, and coordination with field/NOC; knowledge of LAN/WAN protocols and strong customer service required. Category: Information Technology Seniority: Mid Level Tools: Telnet, SSH, Wireshark, Microsoft Visio, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Ethernet, Wi-Fi, VLAN, TCP/IP, ACL, SD WAN, OSI model, VoIP, ping, traceroute Certifications: ccna, nokia nrs, comptia Commitment: Full Time Workplace: Onsite Languages: English