About this role
GCC Supervisor at Employer. Location: Strongsville, Ohio, United States. Role: Oversee shift, Distribute workload, Monitor performance Requirements: Oversee 24/7 NOC operations, incident management, team leadership, and adherence to SOPs; requires security clearance eligibility, IT/CS degree or equivalent, 3+ years in 24/7 ops, 1+ year mentoring. Category: Information Technology Seniority: Mid Level Tools: Network monitoring tools, TCP/IP, LAN, WAN, Security devices Certifications: ccna, fortinet associate (fca) or nse 2/3, itilv4 foundation Commitment: Full Time Workplace: Onsite Languages: English