About this role
Team Lead (Supervisor) at Intouchcx. Location: Tegucigalpa, Francisco Morazán Department, Honduras. Role: supervising staff, monitoring performance, coaching teams Requirements: High school diploma, 1–2 years contact center/customer service experience with at least 1 year in a supervisory role; ability to type 30 WPM; basic Google Suite and spreadsheet reporting skills; ability to work varied shifts including holidays. Category: Customer Service Seniority: Entry Level Tools: Google Sheets, Google Slides, Google Docs, Google Drive Commitment: Full Time Workplace: Onsite Languages: English