About this role
Call Centre Supervisor at Trans Global Service (TGS). Location: Edmonton, Alberta, Canada. Role: leading team, coaching agents, managing schedules Requirements: 1+ year call centre/customer service experience required; leadership/coaching preferred. Strong communication, problem-solving, KPI experience, proficiency with Microsoft Office and call-centre systems; flexibility for some Saturday shifts. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English