About this role
Team Lead (Supervisor) at Intouchcx. Location: Altamonte Springs, Florida, United States. Role: supervising staff, coaching staff, analyzing reports Requirements: High school diploma, 1-2 years contact center/customer service experience with at least 1 year in a team lead/supervisory role; ability to type 30 WPM; basic Google Suite and spreadsheet skills; strong communication, time management, and coaching ability. Category: Customer Service Seniority: Mid Level Tools: Google Sheets, Google Slides, Google Docs, Google Drive Commitment: Full Time Workplace: Onsite Languages: English