About this role
Team Lead (Supervisor) (Temporary Contract) at Intouchcx. Location: Tegucigalpa, Francisco Morazán Department, Honduras. Role: supervising staff, analyzing reports, coaching staff Requirements: 1–2 years contact center/customer service experience with at least 1 year supervisory experience; high school diploma or equivalent; typing 30 WPM; spreadsheet and Google Suite familiarity; strong organizational and escalation skills. Category: Customer Service Seniority: Entry Level Tools: Google Sheets, Google Slides, Google Docs, Google Drive Commitment: Contract Workplace: Onsite Languages: English