About this role
Supervisor, Operations at Vxi. Location: Davao City, Davao Region, Philippines. Role: coaching agents, analyzing performance, conducting meetings Requirements: Supervising call center agents, reviewing and analyzing KPIs, coaching for performance improvement, ensuring QA alignment, administering HR policies, and conducting team meetings and reviews. Category: Customer Service Seniority: Mid Level Tools: ACD, PACS Commitment: Full Time Workplace: Onsite Languages: English