About this role
JW Marriot Front Office Supervisor at AHC Hospitality. Location: Grand Rapids, Michigan, United States. Role: supervising staff, managing operations, ensuring service Requirements: Supervisory front desk experience, knowledge of hotel operations and PMS systems, strong guest service and communication skills, ability to stand long periods and work various shifts including overnight and weekends. Category: Customer Service Seniority: Mid Level Tools: PMS, MARSHA, MICROS, Saflok, Microsoft Outlook, HotSOS, Salesforce/GXP Commitment: Full Time Workplace: Onsite Languages: English