About this role
Real Time Analyst Supervisor at AXA Partners. Location: Redhill, Surrey, United Kingdom. Role: supervising team, monitoring activity, analyzing performance Requirements: Minimum 2 years in a contact centre/operations role, proven team management, strong analytical and communication skills, experience with workforce management/telephony systems and Microsoft Office, eligible to work in the UK. Category: Customer Service Seniority: Entry Level Tools: workforce management, telephony systems, WFM tools, Microsoft Office, dashboards, management tools Commitment: Full Time Workplace: Onsite Languages: English