About this role
Supervisor Operaciones / Team Leader at AXA Partners. Location: Santiago de Querétaro, Querétaro, Mexico. Role: coordinating team, monitoring performance, conducting training Requirements: Bachelor's degree in economics/administration or related, minimum 2 years in a similar call center/customer assistance supervisory role, knowledge of call center KPIs, intermediate Microsoft Excel, leadership and communication skills. Category: Customer Service Seniority: Mid Level Tools: Microsoft Excel, WhatsApp Commitment: Full Time Workplace: Onsite Languages: Spanish