About this role
ServiceNow Solution Architect (ITSM) at Tata Consultancy Services. Location: Edison, New Jersey, United States. Role: architecting platform, integrating observability, leading teams Requirements: 15+ years in IT Operations/ITSM/platform architecture, 10+ years ServiceNow experience across ITSM/ITOM/CMDB, observability and GenAI/Now Assist integration, strong executive communication and governance skills. Category: Consulting Services Seniority: Senior Level Tools: ServiceNow, Now Assist, GenAI, AIOps Certifications: servicenow csa, cis itsm, cis itom, itil v4 Commitment: Full Time Workplace: Onsite Languages: English