About this role
Team Director, Customer Success and Renewals at Box. Location: Tokyo, Tokyo, Japan. Role: lead strategy, drive renewals, build team Requirements: 10+ years in SaaS/cloud customer success, account management, or sales leadership; 5+ years people management; strong negotiation, data-driven strategy, and customer-centric mindset (English/Japanese preferred). Category: Business Operations Seniority: Senior Level Tools: Salesforce, Data Analysis, Excel Commitment: Full Time Workplace: Onsite Languages: Japanese, English