About this role
Director of Client Success at Transform9. Location: Birmingham, Alabama, United States. Role: leading teams, protecting retention, building playbooks Requirements: 8+ years in customer success/account management with 3+ years leading teams; proven CS process building, retention results (NRR), data-driven (adoption, time-to-value), hiring and coaching experience; healthcare tech experience preferred. Category: Customer Service Seniority: Senior Level Tools: EHR Commitment: Full Time Workplace: Onsite Languages: English