About this role
Production Support Engineer at Transform9. Location: United States or Birmingham. Role: monitoring platform, triaging issues, investigating failures Requirements: 3+ years in production/technical support; ability to read Python or TypeScript; experience with log analysis/observability (CloudWatch, Datadog, Grafana); strong written communication; REST API debugging with Postman or curl; participate in on-call rotation. Category: Engineering Seniority: Mid Level Tools: Python, TypeScript, CloudWatch, Datadog, Grafana, Postman, curl, AWS, EHR Commitment: Full Time Workplace: Remote Languages: English