About this role
Director, Technical Operations - Corporate Systems at Accommodations Plus International. Location: Markham or New York City or Pune. Role: leading teams, managing helpdesk, managing hardware Requirements: 15+ years in IT operations with 5+ years in senior director-level leadership; Bachelor's in IT/CS/Business (Master's preferred); experience with helpdesk/ITSM, Microsoft 365, Azure AD/Entra ID, hardware lifecycle, security/compliance; strong people management and vendor skills. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, Jira Service Management, Freshservice, Jamf, Microsoft Intune, Microsoft 365, Exchange Online, SharePoint, Teams, OneDrive, Active Directory, Azure AD / Entra ID, Copilot, Claude, PingOne, PingFederate, PingAccess, Okta Certifications: itil foundation Commitment: Full Time Workplace: Onsite Languages: English