About this role
Director, Customer Success at Global Relay. Location: New York City, New York, United States. Role: leading team, driving adoption, negotiating contracts Requirements: 10+ years in SaaS customer success or customer-facing roles, 8+ years managing mid-to-large teams, experience with complex contract negotiations, cross-functional leadership, strong communication, analytical and project management skills. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Onsite Languages: English