About this role
Associate Director, Operations at Vxi. Location: Charlotte, North Carolina, United States. Role: leading team, driving performance, improving processes Requirements: 8+ years contact center operations experience (4+ years leadership); college or advanced degree strongly preferred; proven process improvement, analytics, budget and stakeholder management; CRM/reporting proficiency. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Onsite Languages: English