About this role
Customer Success Director at Informa Group Plc.. Location: Newton or Washington or New York City. Role: developing strategy, managing relationships, mentoring managers Requirements: 7+ years in customer success or account management, strong leadership and executive presence, proven retention and expansion track record, ability to analyze data and drive strategy, experience with Gainsight and Salesforce. Category: Customer Service Seniority: Senior Level Tools: Gainsight, Salesforce, LinkedIn Learning Commitment: Full Time Workplace: Hybrid Languages: English