About this role
CLIENT ENGAGEMENT SPECIALIST at Care Resource. Location: Miami, Florida, United States. Role: answering calls, scheduling appointments, verifying eligibility Requirements: High school diploma, 2+ years customer service/call center experience in healthcare, knowledge of phone systems and EHR, strong communication, bilingual (English-Spanish) preferred. Category: Social Services Seniority: Entry Level Tools: Mitel, Microsoft Word, Microsoft Excel, Microsoft Outlook, NextGen EHR, EHR Certifications: hiv 500, hiv 104, hiv 501 Commitment: Full Time Workplace: Onsite Languages: English, Spanish