About this role
CLIENT ENGAGEMENT SPECIALIST at Care Resource. Location: Miami, Florida, United States. Role: answering calls, scheduling appointments, verifying insurance Requirements: 1–2 years customer service/call center experience in healthcare; bilingual English-Spanish or English-Creole required; knowledge of Mitel, Microsoft Word/Excel/Outlook, NextGen EHR; strong communication, phone etiquette, scheduling, and insurance verification skills. Category: Customer Service Seniority: Entry Level Tools: Mitel, Microsoft Word, Microsoft Excel, Microsoft Outlook, NextGen EHR, EHR Certifications: hiv 500, hiv 104, hiv 501 Commitment: Full Time Workplace: Onsite Languages: English, Spanish, Haitian