About this role
AI Specialist at Intouchcx. Location: Hyderabad, Telangana, India. Role: Train bots, Identify improvements, Collaborate with agents Requirements: Bachelor’s degree in computer science, Linguistics, Data Science, or related field; experience in contact center tech or AI-centric roles; familiarity with prompt engineering and knowledge-base management; strong analytical and communication skills; knowledge auditing/QA exposure. Category: Information Technology Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English