About this role
WFM Specialist 1 at Vxi. Location: Hyderabad, Andhra Pradesh, India. Role: coordinate scheduling, analyze workload, generate reports Requirements: College graduate or degree in any field with 1+ year contact center experience; strong communication; Excel/PowerPoint; knowledge of WFM tools (IEX preferred); flexible scheduling. Category: Business Operations Seniority: No Prior Experience Required Tools: Microsoft Excel, Microsoft Word, PowerPoint, Google Sheets, IEX, WFM Solutions Commitment: Full Time Workplace: Onsite Languages: English