About this role
Senior Service Desk Specialist at TekSynap. Location: Honolulu or Fort Shafter. Role: resolving incidents, provisioning endpoints, managing assets Requirements: Active DoD Secret clearance and DoD IAT Level II, 5+ years IT support including 2+ years Tier 2+, experience with Windows, ServiceNow/AESMP or comparable ITSM, endpoint imaging/provisioning, strong communication and troubleshooting. Category: Information Technology Seniority: Senior Level Tools: AESMP, ServiceNow, SIPRNet, CSfC, ITSM, Windows Certifications: dod iat level ii, itil foundation, microsoft/windows, redhat Commitment: Full Time Workplace: Onsite Languages: English