About this role
Service Desk Specialist at TekSynap. Location: Honolulu, Hawaii, United States. Role: resolving incidents, managing tickets, provisioning endpoints Requirements: Active DoD Secret clearance and U.S. citizenship; 3+ years IT support (1+ year Tier 2+); experience with ServiceNow/AESMP, Windows, endpoint imaging/provisioning; CompTIA Security+ CE or DoD IAT Level II; strong communication and documentation skills. Category: Information Technology Seniority: Mid Level Tools: ServiceNow, AESMP, SIPRNet, CSfC, Windows Certifications: security+ ce, dod iat level ii, computing environment Commitment: Full Time Workplace: Onsite Languages: English