About this role
Bilingual Triage Specialist at Brookfield. Location: Omaha or New York City or Albany or Los Angeles or Richmond or Chicago. Role: providing support, assigning claims, screening calls Requirements: Bilingual English/Spanish, 1+ year insurance experience (commercial insurance knowledge), high school diploma or equivalent, strong phone communication, time management, computer proficiency (Word, Excel, Outlook), Guidewire/ClaimsCenter and LLM prompt experience preferred. Category: Customer Service Seniority: Entry Level Tools: Guidewire, ClaimsCenter, Microsoft Word, Microsoft Excel, Microsoft Outlook, Large Language Model (LLM) Commitment: Full Time Workplace: Onsite Languages: English, Spanish