About this role
Customer Success Specialist - Product Specialist at SimplePractice. Location: Santo Domingo, Santo Domingo, Dominican Republic. Role: answering inquiries, triaging emails, troubleshooting issues Requirements: Bachelor's degree required, 1–2 years customer support experience, English proficiency, strong problem-solving and multitasking skills, comfortable with Slack/Asana/Zendesk/Google Workspace, able to manage inbound phone/chat/email support. Category: Customer Service Seniority: Entry Level Tools: Slack, Asana, Zendesk, Google Workspace Commitment: Full Time Workplace: Onsite Languages: English