About this role
Operations Specialist at Global-e. Location: Seoul, Seoul, Korea. Role: monitoring parcels, handling exceptions, responding tickets Requirements: Oversee parcel movement, liaise with carriers and Tech/CS teams, resolve carrier exceptions, respond to Zendesk tickets, and proficiently use Excel; strong written English and troubleshooting skills required. Category: Supply Chain / Logistics / Procurement Seniority: Entry Level Tools: Zendesk, Microsoft Excel Commitment: Full Time Workplace: Hybrid Languages: English