About this role
Junior Product Support Specialist at Guideline. Location: Ramat Gan or Israel. Role: managing onboarding, investigating incidents, supporting customers Requirements: Strong technical aptitude to learn software systems, clear professional communication, customer-oriented service mindset; ability to perform first- and second-level troubleshooting and support via phone and email. Category: Information Technology Seniority: Entry Level Tools: Hashavim 360 Commitment: Full Time Workplace: Hybrid Languages: English