About this role
Customer Service Specialist at EPOS Global Solutions Sdn Bhd. Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. Role: Respond inquiries, Troubleshoot problems, Document interactions Requirements: Bilingual in English and Chinese; 1–3 years in customer service or IT helpdesk; Windows/Android skills; basic networking/hardware; Excel proficiency; problem-solving under pressure. Category: Customer Service Seniority: Entry Level Tools: Windows OS, Android OS, Microsoft Excel, POS systems, Networking Commitment: Full Time Workplace: Onsite Languages: English, Chinese