About this role
Service Desk Specialist 1 at Fnbcorp. Location: Hermitage, Pennsylvania, United States. Role: resolving incidents, fielding calls, documenting solutions Requirements: Associate degree and 1 year related experience required; strong customer service, PC and Microsoft OS skills, Microsoft Office 365, virtual desktop and basic networking knowledge, ability to troubleshoot, document, and escalate incidents. Category: Information Technology Seniority: Entry Level Tools: Microsoft Office 365, Microsoft operating systems, virtual desktops, self-service portal, Knowledge Base Commitment: Full Time Workplace: Onsite Languages: English