About this role
Support & Success Specialist (x2) at Pulse Labs AI, Inc.. Location: Mexico. Role: monitor tickets, review videos, log issues Requirements: 2+ years in customer or panelist support or video QA; end-user technical support; familiarity with CRM/ticketing systems; strong audio/video review attention; excellent English; multitasking. Category: Customer Service Seniority: Mid Level Tools: HubSpot, JIRA, Trello Commitment: Full Time Workplace: Remote Languages: English