About this role
Mitarbeiter im Beschwerdemanagement (m/w/d) at Chrono24 GmbH. Location: Karlsruhe, Baden-Württemberg, Germany. Role: resolving complaints, managing cases, analyzing issues Requirements: Experience in customer service and complaint handling, ideally in e-commerce/marketplace; fluent German and English; strong analytical, communication and computer skills; experience with CRM/ticketing (e.g., Zendesk) is a plus. Category: Customer Service Seniority: Mid Level Tools: Zendesk Commitment: Full Time Workplace: Onsite Languages: German, English