About this role
2nd Level Support Manager (m/w/d) at Chrono24 GmbH. Location: Karlsruhe, Baden-Württemberg, Germany. Role: handling inquiries, analyzing tickets, improving processes Requirements: Experience in customer support, strong written and verbal German and English, structured problem-solving, experience with 2nd-level support or similar, ability to collaborate with Product/Engineering/Compliance. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: German, English