About this role
Customer Success Specialist, SMB at BioRender. Location: Canada or United States. Role: managing accounts, onboarding clients, driving retention Requirements: 1–2+ years in customer success or account management; experience with retention, expansion, and CSQLs; proven full commercial lifecycle ownership; strong communication, organization, and client relationship skills; webinar delivery experience preferred. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Remote Languages: English