About this role
Software Support Specialist I at ConnectWise. Location: Mumbai, Maharashtra, India. Role: diagnosing issues, resolving issues, documenting findings Requirements: Provide technical support to partners, troubleshoot and resolve product issues, document findings, communicate with partners via email/phone/chat, and escalate complex issues. Category: Customer Service Seniority: Entry Level Tools: ConnectWise, Windows, Linux Commitment: Full Time Workplace: Hybrid Languages: English