About this role
Software Support Specialist II at ConnectWise. Location: Florida or North America or Europe or Asia or Africa or Australia. Role: diagnosing issues, resolving cases, documenting findings Requirements: 2+ years relevant experience, strong customer service and communication, ability to troubleshoot Windows/Linux, familiarity with CRM/ERP concepts, bachelor’s degree or equivalent preferred. Category: Customer Service Seniority: Entry Level Tools: Windows, Linux, Customer Relationship Management (CRM), Enterprise Resource Planning (ERP) Commitment: Full Time Workplace: Hybrid Languages: English