About this role
Senior Customer Success Specialist (Brightflag) at Wk. Location: New York City, New York, United States. Role: establishing relationships, delivering value, managing accounts Requirements: 5+ years in SaaS customer success managing enterprise, high-ARR accounts; strong stakeholder management, data analysis with Excel/Sheets, and executive communication skills. Category: Customer Service Seniority: Senior Level Tools: Brightflag, Microsoft Excel, Google Sheets, Salesforce, JIRA, Zendesk Commitment: Full Time Workplace: Hybrid Languages: English