About this role
Client Experience Specialist at Strategic Legal Practices. Location: Los Angeles, California, United States. Role: managing communications, de-escalating situations, maintaining records Requirements: Proven client-facing experience, strong written/verbal communication, de-escalation skills, attention to detail, bilingual English/Spanish, proficiency with Microsoft Office; bachelor’s degree or equivalent experience. Category: Customer Service Seniority: Mid Level Tools: Microsoft Office, CRM Commitment: Full Time Workplace: Onsite Languages: English, Spanish