About this role
Customer Experience Specialist - eCommerce at Lifely. Location: Philippines or Asia. Role: responding inquiries, processing returns, troubleshooting orders Requirements: 3+ years customer service experience, experience with returns/refunds/order resolution, phone/email/chat support, business-fluent English, experience with helpdesk software and Shopify, availability for Australian and US business hours. Category: Customer Service Seniority: Mid Level Tools: Gorgias, Zendesk, Freshdesk, Shopify Commitment: Full Time Workplace: Remote Languages: English